{"id":62,"date":"2023-09-23T20:02:09","date_gmt":"2023-09-23T20:02:09","guid":{"rendered":"http:\/\/162.19.244.147:9000\/?p=62"},"modified":"2023-09-23T20:06:12","modified_gmt":"2023-09-23T20:06:12","slug":"sentiment-scanner-vs-appbot-market-research-and-cx","status":"publish","type":"post","link":"http:\/\/162.19.244.147:9000\/2023\/09\/23\/sentiment-scanner-vs-appbot-market-research-and-cx\/","title":{"rendered":"Why SentimentScanner is the Superior Alternative to AppBot for Market Research and Customer Experience (CX)"},"content":{"rendered":"\n

In the realm of market research and customer experience (CX), the choice of sentiment analysis tool can significantly impact your insights and strategy. SentimentScanner and AppBot are two notable contenders. However, SentimentScanner shines brighter with its depth and functionality.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Deep text analysis<\/h2>\n\n\n\n

AppBot’s sentiment analysis is limited to discerning whether a text is positive or negative. In contrast, SentimentScanner uses proprietary AI and ChatGPT for text analysis, offering a deeper understanding of the text. This advanced analysis uncovers not just the sentiment, but the subtleties within the text, providing richer insights for your market research.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Custom Reports and Questions<\/strong><\/h2>\n\n\n\n

AppBot does not allow questions to be asked to ChatGPT or the generation of custom reports. On the other hand, SentimentScanner provides both. This feature is particularly beneficial for those needing specific insights or reports tailored to their unique requirements.<\/p>\n\n\n\n

Actionable Items<\/strong><\/h2>\n\n\n\n

AppBot’s capabilities rest on basic Natural Language Processing (NLP) and can only tag topics. In contrast, SentimentScanner’s deep text analysis provides actionable items and pinpoints exactly what needs improvement. This significantly enhances your CX strategy and product enhancements.<\/p>\n\n\n\n

Detailed Weekly Reports<\/strong><\/h2>\n\n\n\n

While AppBot provides a basic report, SentimentScanner steps up with a comprehensive weekly report that highlights concrete areas for improvement. This detailed report can be a game-changer in making informed decisions and driving your product’s success.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

NPS Tracking and Easy Integration<\/strong><\/h2>\n\n\n\n

Furthermore, SentimentScanner also excels in tracking your Net Promoter Score (NPS), allowing you to gauge customer satisfaction and loyalty. Plus, SentimentScanner’s integration is easy and straightforward, and its detailed analytics provide a thorough understanding of your app’s performance.<\/p>\n\n\n\n

In-App Response Functionality<\/strong><\/h2>\n\n\n\n

Admittedly, AppBot does have the advantage of in-app response functionality and canned replies, a feature currently not available in SentimentScanner.<\/p>\n\n\n\n

Conclusion<\/strong><\/h2>\n\n\n\n

In conclusion, if you’re seeking a tool that offers in-depth text analysis, custom reports, actionable insights, and easy integration, SentimentScanner is a compelling alternative to AppBot for market research and CX.<\/p>\n","protected":false},"excerpt":{"rendered":"

In the realm of market research and customer experience (CX), the choice of sentiment analysis […]<\/p>\n","protected":false},"author":1,"featured_media":67,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/posts\/62"}],"collection":[{"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/comments?post=62"}],"version-history":[{"count":1,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/posts\/62\/revisions"}],"predecessor-version":[{"id":66,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/posts\/62\/revisions\/66"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/media\/67"}],"wp:attachment":[{"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/media?parent=62"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/categories?post=62"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/162.19.244.147:9000\/wp-json\/wp\/v2\/tags?post=62"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}